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Guide

How we prepare each device

What happens to a device before it is posted to you.

DRAFT — for review. This text is a working draft and must be approved (legal/compliance) before launch.

This page describes our preparation process. Items marked [TBC] are being finalised and are not yet promises.

The hardware

  • Drives come from [TBC: supplier and how it is chosen].
  • Every drive is checked for its genuine capacity before use [TBC: tool and method].

The software

  • We download [TBC: OS name pending trademark review] version [TBC] from [TBC: official download page] and check the download against the project's published signature before writing it [TBC: confirm the exact steps].
  • The image we write has this SHA-256 checksum: [TBC] (prepared [TBC]). You can check it yourself with the verify or re-flash guide.
  • We do not add, remove or change any software in the image.

Before posting

  • Each device is started once on a test computer to confirm it boots [TBC].
  • It is recorded against an internal product ID with the software version written to it. No customer details are stored with that record.
  • [TBC: packaging and tamper-evident seal.]

What we never do

We never set up, see or keep a passphrase for you, and we never install accounts or remote access.

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